SME Finance Charter

Tower Leasing have signed up to the Charter which consists of five commitments to support their small and medium sized business (SME) customers through Brexit.

 

We’re open for business and ready to lend 

Tower Leasing Limited is a UK finance provider, trading over 30 years with the support of brokerage facilities.

We specialise in partnering with equipment suppliers to offer a finance option as an alternative to outright purchase along with a range of finance solutions aimed at business development and growth covering asset finance, new start finance, business loans, technology and property to vehicle finance.

Our business is built on relationships and the service we deliver, welcoming new start businesses, SMEs, sole traders to Blue Chip PLC.

We are committed to providing SME’s with a tailored and flexible finance solution to meet their needs, understand their business and support their current and future projects and investments enabling more confidence in the marketplace.

We’ll help you prepare for Brexit and beyond 

We are focused on supporting our customers and suppliers through any economic uncertainty in the UK, providing clear communication to help them prepare and understand the implications.

We are continuously forward thinking, driving new technology in our systems to create a better experience for our customers in order to adapt to your funding needs and the challenges you may be faced with.

We as a business continue to provide the same level of service and whilst Brexit takes place, this does not change the way we work with you to achieve your business goals.

We’ll support your application and signpost other options if needed

Our experienced team of finance specialists help customers through the application process. We ensure our customers understand what is required in order for us to proceed with their application covering the necessary forms of documentation and the terms and conditions once entered in the finance agreement.

Our own book has grown over the years providing us more opportunities to support a range of customers form new start-ups to blue chip companies to secure the funding you need.

We place your application to a panel of underwriters based on your criteria, however if we are unable to offer a decision, we have a panel of over 25 lenders who we can speak to.

We’ll treat you fairly at all times

Tower Leasing are committed to ensuring that our customers and staff are treated fairly at all times. We aim to ensure that our service is always to a high standard and where errors occur; we look to learn from them.

Our TCF policy is structured according to the guidance of the Financial Conduct Authority (FCA) to ensure we deliver fair outcomes to our customers based upon a culture of openness and transparency.

Any complaints that are made to our customer services team are logged in our system and actioned in a professional way, ensuring that we follow our complaints procedure. If we are unable to resolve the case to our customer’s satisfaction, we will pass on the details of the Financial Ombudsman Service, co –operate fully with them and be bound by any awards made by the Ombudsman.

We will work with the Government owned, British Business Bank to support SME’s

We are proud to be part of the British Business Bank Enable Funding Programme since 2018. We have arranged funding for over 60,000 SME’s across the full spectrum of industry/sector types and trading styles, from brand new start sole traders, to blue chip PLCs.

Lending to SMEs runs through our DNA and the Enable funding represents a significant milestone in Tower’s development. The facility supports our aspirations for continued growth and to broaden our offering, gaining further traction into the SME marketplace.

The BBB’s Finance Hub has been built to help businesses understand and discover the finance options that could enable them to grow. Find out more here: https://www.british-business-bank.co.uk/finance-hub/

SME Finance Charter 

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